Package common
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Variables
var Case_Priority_name = map[int32]string{ 0: "PRIORITY_UNSPECIFIED", 1: "P0", 2: "P1", 3: "P2", 4: "P3", 5: "P4", }
var Case_Priority_value = map[string]int32{ "PRIORITY_UNSPECIFIED": 0, "P0": 1, "P1": 2, "P2": 3, "P3": 4, "P4": 5, }
var Case_State_name = map[int32]string{ 0: "STATE_UNSPECIFIED", 1: "NEW", 2: "ASSIGNED", 3: "IN_PROGRESS_GOOGLE_SUPPORT", 4: "IN_PROGRESS_GOOGLE_ENG", 5: "IN_PROGRESS_KNOWN_ISSUE", 6: "WAITING_FOR_CUSTOMER_RESPONSE", 7: "SOLUTION_OFFERED", 8: "CLOSED", }
var Case_State_value = map[string]int32{ "STATE_UNSPECIFIED": 0, "NEW": 1, "ASSIGNED": 2, "IN_PROGRESS_GOOGLE_SUPPORT": 3, "IN_PROGRESS_GOOGLE_ENG": 4, "IN_PROGRESS_KNOWN_ISSUE": 5, "WAITING_FOR_CUSTOMER_RESPONSE": 6, "SOLUTION_OFFERED": 7, "CLOSED": 8, }
var CustomerIssue_IssueState_name = map[int32]string{ 0: "ISSUE_STATE_UNSPECIFIED", 1: "OPEN", 2: "IN_PROGRESS", 3: "FIXED", 4: "WONT_FIX", 5: "VERIFIED", }
var CustomerIssue_IssueState_value = map[string]int32{ "ISSUE_STATE_UNSPECIFIED": 0, "OPEN": 1, "IN_PROGRESS": 2, "FIXED": 3, "WONT_FIX": 4, "VERIFIED": 5, }
var SupportAccount_PricingModel_name = map[int32]string{ 0: "PRICING_MODEL_UNKNOWN", 1: "PACKAGES", 2: "USER_ROLES", }
var SupportAccount_PricingModel_value = map[string]int32{ "PRICING_MODEL_UNKNOWN": 0, "PACKAGES": 1, "USER_ROLES": 2, }
var SupportAccount_State_name = map[int32]string{ 0: "STATE_UNSPECIFIED", 1: "ACTIVE", 2: "PENDING", 3: "PENDING_DELETION", }
var SupportAccount_State_value = map[string]int32{ "STATE_UNSPECIFIED": 0, "ACTIVE": 1, "PENDING": 2, "PENDING_DELETION": 3, }
var SupportRole_Role_name = map[int32]string{ 0: "ROLE_UNSPECIFIED", 1: "BASIC", 2: "DEVELOPER", 3: "OPERATION", 4: "SITE_RELIABILITY", }
var SupportRole_Role_value = map[string]int32{ "ROLE_UNSPECIFIED": 0, "BASIC": 1, "DEVELOPER": 2, "OPERATION": 3, "SITE_RELIABILITY": 4, }
type Case ¶
A support case created by the user.
type Case struct { // The resource name for the Case in format // `supportAccounts/{account_id}/cases/{case_id}` Name string `protobuf:"bytes,1,opt,name=name" json:"name,omitempty"` // The short summary of the issue reported in this case. DisplayName string `protobuf:"bytes,2,opt,name=display_name,json=displayName" json:"display_name,omitempty"` // The board description of issue provided with initial summary. Description string `protobuf:"bytes,3,opt,name=description" json:"description,omitempty"` // The product component for which this Case is reported. Component string `protobuf:"bytes,4,opt,name=component" json:"component,omitempty"` // The product subcomponent for which this Case is reported. Subcomponent string `protobuf:"bytes,5,opt,name=subcomponent" json:"subcomponent,omitempty"` // Timezone the client sending this request is in. // It should be in a format IANA recognizes: https://www.iana.org/time-zone // There is no additional validation done by the API. ClientTimezone string `protobuf:"bytes,6,opt,name=client_timezone,json=clientTimezone" json:"client_timezone,omitempty"` // The email addresses that can be copied to receive updates on this case. // Users can specify a maximum of 10 email addresses. CcAddresses []string `protobuf:"bytes,7,rep,name=cc_addresses,json=ccAddresses" json:"cc_addresses,omitempty"` // The Google Cloud Platform project ID for which this case is created. ProjectId string `protobuf:"bytes,8,opt,name=project_id,json=projectId" json:"project_id,omitempty"` // List of customer issues associated with this case. Issues []*CustomerIssue `protobuf:"bytes,10,rep,name=issues" json:"issues,omitempty"` // The current priority of this case. Priority Case_Priority `protobuf:"varint,11,opt,name=priority,enum=google.cloud.support.common.Case_Priority" json:"priority,omitempty"` // The current state of this case. State Case_State `protobuf:"varint,12,opt,name=state,enum=google.cloud.support.common.Case_State" json:"state,omitempty"` // Time when this case was created. // Output only. CreateTime *google_protobuf1.Timestamp `protobuf:"bytes,13,opt,name=create_time,json=createTime" json:"create_time,omitempty"` // Time when this case was last updated. // Output only. UpdateTime *google_protobuf1.Timestamp `protobuf:"bytes,14,opt,name=update_time,json=updateTime" json:"update_time,omitempty"` // Email address of user who created this case. // Output only. It is inferred from credentials supplied during case creation. CreatorEmail string `protobuf:"bytes,15,opt,name=creator_email,json=creatorEmail" json:"creator_email,omitempty"` // The issue category applicable to this case. Category string `protobuf:"bytes,16,opt,name=category" json:"category,omitempty"` }
func (*Case) Descriptor ¶
func (*Case) Descriptor() ([]byte, []int)
func (*Case) GetCategory ¶
func (m *Case) GetCategory() string
func (*Case) GetCcAddresses ¶
func (m *Case) GetCcAddresses() []string
func (*Case) GetClientTimezone ¶
func (m *Case) GetClientTimezone() string
func (*Case) GetComponent ¶
func (m *Case) GetComponent() string
func (*Case) GetCreateTime ¶
func (m *Case) GetCreateTime() *google_protobuf1.Timestamp
func (*Case) GetCreatorEmail ¶
func (m *Case) GetCreatorEmail() string
func (*Case) GetDescription ¶
func (m *Case) GetDescription() string
func (*Case) GetDisplayName ¶
func (m *Case) GetDisplayName() string
func (*Case) GetIssues ¶
func (m *Case) GetIssues() []*CustomerIssue
func (*Case) GetName ¶
func (m *Case) GetName() string
func (*Case) GetPriority ¶
func (m *Case) GetPriority() Case_Priority
func (*Case) GetProjectId ¶
func (m *Case) GetProjectId() string
func (*Case) GetState ¶
func (m *Case) GetState() Case_State
func (*Case) GetSubcomponent ¶
func (m *Case) GetSubcomponent() string
func (*Case) GetUpdateTime ¶
func (m *Case) GetUpdateTime() *google_protobuf1.Timestamp
func (*Case) ProtoMessage ¶
func (*Case) ProtoMessage()
func (*Case) Reset ¶
func (m *Case) Reset()
func (*Case) String ¶
func (m *Case) String() string
type Case_Priority ¶
The case priority with P0 being the most urgent and P4 the least.
type Case_Priority int32
const ( // Priority is undefined or has not been set yet. Case_PRIORITY_UNSPECIFIED Case_Priority = 0 // Extreme impact on a production service - Service is hard down. Case_P0 Case_Priority = 1 // Critical impact on a production service - Service is currently unusable. Case_P1 Case_Priority = 2 // Severe impact on a production service - Service is usable but greatly // impaired. Case_P2 Case_Priority = 3 // Medium impact on a production service - Service is available, but // moderately impaired. Case_P3 Case_Priority = 4 // General questions or minor issues - Production service is fully // available. Case_P4 Case_Priority = 5 )
func (Case_Priority) EnumDescriptor ¶
func (Case_Priority) EnumDescriptor() ([]byte, []int)
func (Case_Priority) String ¶
func (x Case_Priority) String() string
type Case_State ¶
The state of a case.
type Case_State int32
const ( // Case is in an unknown state. Case_STATE_UNSPECIFIED Case_State = 0 // Case has been created but no one is assigned to work on it yet. Case_NEW Case_State = 1 // Case has been assigned to a support agent. Case_ASSIGNED Case_State = 2 // A support agent is currently investigating the case. Case_IN_PROGRESS_GOOGLE_SUPPORT Case_State = 3 // Case has been forwarded to product team for further investigation. Case_IN_PROGRESS_GOOGLE_ENG Case_State = 4 // Case is under investigation and relates to a known issue. Case_IN_PROGRESS_KNOWN_ISSUE Case_State = 5 // Case is waiting for a response from the customer. Case_WAITING_FOR_CUSTOMER_RESPONSE Case_State = 6 // A solution has been offered for the case but it isn't closed yet. Case_SOLUTION_OFFERED Case_State = 7 // Cases has been fully resolved and is in a closed state. Case_CLOSED Case_State = 8 )
func (Case_State) EnumDescriptor ¶
func (Case_State) EnumDescriptor() ([]byte, []int)
func (Case_State) String ¶
func (x Case_State) String() string
type Comment ¶
The comment text associated with a `Case`.
type Comment struct { // Text containing a maximum of 3000 characters. Text string `protobuf:"bytes,1,opt,name=text" json:"text,omitempty"` // Time when this update was created. // Output only. CreateTime *google_protobuf1.Timestamp `protobuf:"bytes,2,opt,name=create_time,json=createTime" json:"create_time,omitempty"` // The email address/name of user who created this comment. // Output only. Author string `protobuf:"bytes,3,opt,name=author" json:"author,omitempty"` // The resource name for this comment in format // `supportAccounts/{account_id}/cases/{case_id}/{comment_id}`. // Output only. Name string `protobuf:"bytes,4,opt,name=name" json:"name,omitempty"` }
func (*Comment) Descriptor ¶
func (*Comment) Descriptor() ([]byte, []int)
func (*Comment) GetAuthor ¶
func (m *Comment) GetAuthor() string
func (*Comment) GetCreateTime ¶
func (m *Comment) GetCreateTime() *google_protobuf1.Timestamp
func (*Comment) GetName ¶
func (m *Comment) GetName() string
func (*Comment) GetText ¶
func (m *Comment) GetText() string
func (*Comment) ProtoMessage ¶
func (*Comment) ProtoMessage()
func (*Comment) Reset ¶
func (m *Comment) Reset()
func (*Comment) String ¶
func (m *Comment) String() string
type CustomerIssue ¶
Reference to a Google internal ticket used for investigating a support case. Not every support case will have an internal ticket associated with it. A support case can have multiple tickets linked to it.
type CustomerIssue struct { // Unique identifier for the internal issue. // Output only. IssueId string `protobuf:"bytes,1,opt,name=issue_id,json=issueId" json:"issue_id,omitempty"` // Represents current status of the internal ticket. // Output only. State CustomerIssue_IssueState `protobuf:"varint,2,opt,name=state,enum=google.cloud.support.common.CustomerIssue_IssueState" json:"state,omitempty"` // Time when the internal issue was created. // Output only. CreateTime *google_protobuf1.Timestamp `protobuf:"bytes,3,opt,name=create_time,json=createTime" json:"create_time,omitempty"` // Time when the internal issue was marked as resolved. // Output only. ResolveTime *google_protobuf1.Timestamp `protobuf:"bytes,4,opt,name=resolve_time,json=resolveTime" json:"resolve_time,omitempty"` // Time when the internal issue was last updated. // Output only. UpdateTime *google_protobuf1.Timestamp `protobuf:"bytes,5,opt,name=update_time,json=updateTime" json:"update_time,omitempty"` }
func (*CustomerIssue) Descriptor ¶
func (*CustomerIssue) Descriptor() ([]byte, []int)
func (*CustomerIssue) GetCreateTime ¶
func (m *CustomerIssue) GetCreateTime() *google_protobuf1.Timestamp
func (*CustomerIssue) GetIssueId ¶
func (m *CustomerIssue) GetIssueId() string
func (*CustomerIssue) GetResolveTime ¶
func (m *CustomerIssue) GetResolveTime() *google_protobuf1.Timestamp
func (*CustomerIssue) GetState ¶
func (m *CustomerIssue) GetState() CustomerIssue_IssueState
func (*CustomerIssue) GetUpdateTime ¶
func (m *CustomerIssue) GetUpdateTime() *google_protobuf1.Timestamp
func (*CustomerIssue) ProtoMessage ¶
func (*CustomerIssue) ProtoMessage()
func (*CustomerIssue) Reset ¶
func (m *CustomerIssue) Reset()
func (*CustomerIssue) String ¶
func (m *CustomerIssue) String() string
type CustomerIssue_IssueState ¶
The status of a customer issue.
type CustomerIssue_IssueState int32
const ( // Issue in an unknown state. CustomerIssue_ISSUE_STATE_UNSPECIFIED CustomerIssue_IssueState = 0 // Issue is currently open but the work on it has not been started. CustomerIssue_OPEN CustomerIssue_IssueState = 1 // Issue is currently being worked on. CustomerIssue_IN_PROGRESS CustomerIssue_IssueState = 2 // Issue is fixed. CustomerIssue_FIXED CustomerIssue_IssueState = 3 // Issue has been marked as invalid. CustomerIssue_WONT_FIX CustomerIssue_IssueState = 4 // Issue verified and in production. CustomerIssue_VERIFIED CustomerIssue_IssueState = 5 )
func (CustomerIssue_IssueState) EnumDescriptor ¶
func (CustomerIssue_IssueState) EnumDescriptor() ([]byte, []int)
func (CustomerIssue_IssueState) String ¶
func (x CustomerIssue_IssueState) String() string
type IssueTaxonomy ¶
Represents the product component taxonomy that is to be used while creating or updating a `Case`. A client should obtain the list of issue categories, component/subcomponent from this object and specify it in `Case.category`, `Case.component` and `Case.subcomponent` fields respectively.
type IssueTaxonomy struct {
// Map of available categories.
Categories map[string]*IssueTaxonomy_Category `protobuf:"bytes,1,rep,name=categories" json:"categories,omitempty" protobuf_key:"bytes,1,opt,name=key" protobuf_val:"bytes,2,opt,name=value"`
}
func (*IssueTaxonomy) Descriptor ¶
func (*IssueTaxonomy) Descriptor() ([]byte, []int)
func (*IssueTaxonomy) GetCategories ¶
func (m *IssueTaxonomy) GetCategories() map[string]*IssueTaxonomy_Category
func (*IssueTaxonomy) ProtoMessage ¶
func (*IssueTaxonomy) ProtoMessage()
func (*IssueTaxonomy) Reset ¶
func (m *IssueTaxonomy) Reset()
func (*IssueTaxonomy) String ¶
func (m *IssueTaxonomy) String() string
type IssueTaxonomy_Category ¶
Represents the category of issue (Technical or Non-Technical) reported through a support case.
type IssueTaxonomy_Category struct { // User friendly name of this category. DisplayName string `protobuf:"bytes,1,opt,name=display_name,json=displayName" json:"display_name,omitempty"` // Map of product components under this category. Components map[string]*IssueTaxonomy_Component `protobuf:"bytes,2,rep,name=components" json:"components,omitempty" protobuf_key:"bytes,1,opt,name=key" protobuf_val:"bytes,2,opt,name=value"` }
func (*IssueTaxonomy_Category) Descriptor ¶
func (*IssueTaxonomy_Category) Descriptor() ([]byte, []int)
func (*IssueTaxonomy_Category) GetComponents ¶
func (m *IssueTaxonomy_Category) GetComponents() map[string]*IssueTaxonomy_Component
func (*IssueTaxonomy_Category) GetDisplayName ¶
func (m *IssueTaxonomy_Category) GetDisplayName() string
func (*IssueTaxonomy_Category) ProtoMessage ¶
func (*IssueTaxonomy_Category) ProtoMessage()
func (*IssueTaxonomy_Category) Reset ¶
func (m *IssueTaxonomy_Category) Reset()
func (*IssueTaxonomy_Category) String ¶
func (m *IssueTaxonomy_Category) String() string
type IssueTaxonomy_Component ¶
The representation of a product component. It is composed of a canonical name for the product (e.g., Google App Engine), languages in which a support ticket can be created under this component, a template that provides hints on important details to be filled out before submitting a case. It also contains an embedded list of product subcomponents that have similar attributes as top-level components. (e.g., Google App Engine > Memcache).
type IssueTaxonomy_Component struct { // User friendly name of this component. DisplayName string `protobuf:"bytes,1,opt,name=display_name,json=displayName" json:"display_name,omitempty"` // List of languages in which a support case can be created under this // component. Represented by language codes in ISO_639-1 standard. Languages []string `protobuf:"bytes,2,rep,name=languages" json:"languages,omitempty"` // Template to be used while filling the description of a support case. Template string `protobuf:"bytes,3,opt,name=template" json:"template,omitempty"` // List of subcomponents under this component. Subcomponents []*IssueTaxonomy_Component `protobuf:"bytes,4,rep,name=subcomponents" json:"subcomponents,omitempty"` }
func (*IssueTaxonomy_Component) Descriptor ¶
func (*IssueTaxonomy_Component) Descriptor() ([]byte, []int)
func (*IssueTaxonomy_Component) GetDisplayName ¶
func (m *IssueTaxonomy_Component) GetDisplayName() string
func (*IssueTaxonomy_Component) GetLanguages ¶
func (m *IssueTaxonomy_Component) GetLanguages() []string
func (*IssueTaxonomy_Component) GetSubcomponents ¶
func (m *IssueTaxonomy_Component) GetSubcomponents() []*IssueTaxonomy_Component
func (*IssueTaxonomy_Component) GetTemplate ¶
func (m *IssueTaxonomy_Component) GetTemplate() string
func (*IssueTaxonomy_Component) ProtoMessage ¶
func (*IssueTaxonomy_Component) ProtoMessage()
func (*IssueTaxonomy_Component) Reset ¶
func (m *IssueTaxonomy_Component) Reset()
func (*IssueTaxonomy_Component) String ¶
func (m *IssueTaxonomy_Component) String() string
type SupportAccount ¶
A Google Cloud Platform account that identifies support eligibility for a Cloud resource. Currently the Cloud resource can only be an Organization but this might change in future.
type SupportAccount struct { // The resource name for a support account in format // `supportAccounts/{account_id}`. // Output only. Name string `protobuf:"bytes,1,opt,name=name" json:"name,omitempty"` // Identifier for this entity that gets persisted in storage system. The // resource name is populated using this field in format // `supportAccounts/{account_id}`. AccountId string `protobuf:"bytes,2,opt,name=account_id,json=accountId" json:"account_id,omitempty"` // The Cloud resource with which this support account is associated. CloudResource string `protobuf:"bytes,3,opt,name=cloud_resource,json=cloudResource" json:"cloud_resource,omitempty"` // A user friendly display name assigned to this support account. DisplayName string `protobuf:"bytes,4,opt,name=display_name,json=displayName" json:"display_name,omitempty"` // Indicates the current state of an account. State SupportAccount_State `protobuf:"varint,5,opt,name=state,enum=google.cloud.support.common.SupportAccount_State" json:"state,omitempty"` // Time when this account was created. // Output only. CreateTime *google_protobuf1.Timestamp `protobuf:"bytes,6,opt,name=create_time,json=createTime" json:"create_time,omitempty"` // The resource name of a billing account associated with this support // account. For example, `billingAccounts/ABCDEF-012345-567890`. BillingAccountName string `protobuf:"bytes,7,opt,name=billing_account_name,json=billingAccountName" json:"billing_account_name,omitempty"` UnifyAccountId string `protobuf:"bytes,8,opt,name=unify_account_id,json=unifyAccountId" json:"unify_account_id,omitempty"` // The PricingModel applicable to this support account. PricingModel SupportAccount_PricingModel `protobuf:"varint,9,opt,name=pricing_model,json=pricingModel,enum=google.cloud.support.common.SupportAccount_PricingModel" json:"pricing_model,omitempty"` }
func (*SupportAccount) Descriptor ¶
func (*SupportAccount) Descriptor() ([]byte, []int)
func (*SupportAccount) GetAccountId ¶
func (m *SupportAccount) GetAccountId() string
func (*SupportAccount) GetBillingAccountName ¶
func (m *SupportAccount) GetBillingAccountName() string
func (*SupportAccount) GetCloudResource ¶
func (m *SupportAccount) GetCloudResource() string
func (*SupportAccount) GetCreateTime ¶
func (m *SupportAccount) GetCreateTime() *google_protobuf1.Timestamp
func (*SupportAccount) GetDisplayName ¶
func (m *SupportAccount) GetDisplayName() string
func (*SupportAccount) GetName ¶
func (m *SupportAccount) GetName() string
func (*SupportAccount) GetPricingModel ¶
func (m *SupportAccount) GetPricingModel() SupportAccount_PricingModel
func (*SupportAccount) GetState ¶
func (m *SupportAccount) GetState() SupportAccount_State
func (*SupportAccount) GetUnifyAccountId ¶
func (m *SupportAccount) GetUnifyAccountId() string
func (*SupportAccount) ProtoMessage ¶
func (*SupportAccount) ProtoMessage()
func (*SupportAccount) Reset ¶
func (m *SupportAccount) Reset()
func (*SupportAccount) String ¶
func (m *SupportAccount) String() string
type SupportAccount_PricingModel ¶
Pricing model applicable to this support account.
type SupportAccount_PricingModel int32
const ( // This account is subscribed to an unknown pricing model. SupportAccount_PRICING_MODEL_UNKNOWN SupportAccount_PricingModel = 0 // Package based pricing (Platinum, Gold, Silver, Bronze). SupportAccount_PACKAGES SupportAccount_PricingModel = 1 // Support charges are calculated based on user seats a.k.a, // "Pick Your Team" model. SupportAccount_USER_ROLES SupportAccount_PricingModel = 2 )
func (SupportAccount_PricingModel) EnumDescriptor ¶
func (SupportAccount_PricingModel) EnumDescriptor() ([]byte, []int)
func (SupportAccount_PricingModel) String ¶
func (x SupportAccount_PricingModel) String() string
type SupportAccount_State ¶
The current state of this SupportAccount.
type SupportAccount_State int32
const ( // Account is in an unknown state. SupportAccount_STATE_UNSPECIFIED SupportAccount_State = 0 // Account is in an active state. SupportAccount_ACTIVE SupportAccount_State = 1 // Account has been created but is being provisioned in support systems. SupportAccount_PENDING SupportAccount_State = 2 // Account deletion has been requested by the user. SupportAccount_PENDING_DELETION SupportAccount_State = 3 )
func (SupportAccount_State) EnumDescriptor ¶
func (SupportAccount_State) EnumDescriptor() ([]byte, []int)
func (SupportAccount_State) String ¶
func (x SupportAccount_State) String() string
type SupportRole ¶
A message that contains mapping of a user and their role under a support account.
type SupportRole struct { // Email address of user being added through this Role. Email string `protobuf:"bytes,1,opt,name=email" json:"email,omitempty"` // The type of role assigned to user. Role SupportRole_Role `protobuf:"varint,2,opt,name=role,enum=google.cloud.support.common.SupportRole_Role" json:"role,omitempty"` }
func (*SupportRole) Descriptor ¶
func (*SupportRole) Descriptor() ([]byte, []int)
func (*SupportRole) GetEmail ¶
func (m *SupportRole) GetEmail() string
func (*SupportRole) GetRole ¶
func (m *SupportRole) GetRole() SupportRole_Role
func (*SupportRole) ProtoMessage ¶
func (*SupportRole) ProtoMessage()
func (*SupportRole) Reset ¶
func (m *SupportRole) Reset()
func (*SupportRole) String ¶
func (m *SupportRole) String() string
type SupportRole_Role ¶
A role which determines the support resources and features a user might get access to.
type SupportRole_Role int32
const ( // An unknown role. SupportRole_ROLE_UNSPECIFIED SupportRole_Role = 0 // The basic support role. SupportRole_BASIC SupportRole_Role = 1 // The developer role. SupportRole_DEVELOPER SupportRole_Role = 2 // The operation role. SupportRole_OPERATION SupportRole_Role = 3 // The site reliability role. SupportRole_SITE_RELIABILITY SupportRole_Role = 4 )
func (SupportRole_Role) EnumDescriptor ¶
func (SupportRole_Role) EnumDescriptor() ([]byte, []int)
func (SupportRole_Role) String ¶
func (x SupportRole_Role) String() string