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Get help with the ActiveState platform by clicking your username in the top-right menu and selecting Documentation. Help for the ActiveState Platform will open in a new browser tab or window.

You can also access the latest documentation directly at

Contact support

Via messaging

If you run into an issue or have a question while you are navigating the ActiveState website, you can open a chat window and send a message by clicking on the messenger at the bottom right of each page. You can attach screenshots and other files, if necessary.

By email

Contact ActiveState technical support if you run into issues while using the ActiveState Platform at

Supported browsers

The ActiveState Platform supports the most recent versions of Chrome, Firefox, Safari, Microsoft Edge, and Internet Explorer 11.