Need Help?

Documentation

Get help with the ActiveState platform by clicking your username in the top-right menu and selecting Documentation. Help for the ActiveState Platform will open in a new browser tab or window.

You can also access the latest documentation directly at http://docs.activestate.com/platform/.

Contact support

Via Intercom

If you run into an issue or have a question while you are navigating the ActiveState website, you can open a chat window and send a message by clicking on the Intercom messenger at the bottom right of each page. You can attach screenshots and other files, if necessary.

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By email

Contact ActiveState technical support if you run into issues while using the ActiveState Platform at support@activestate.com.

Supported browsers

The ActiveState Platform supports the most recent versions of Chrome, Firefox, Safari, Microsoft Edge, and Internet Explorer 11.